PRIVACY POLICY

Last Updated: 10/24/2025


1. Introduction

Pagosa Springs Family Dentistry LLC DBA Black Diamond Dental of Pagosa Springs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or communicate with us via phone, email, or text message (SMS).

2. Information We Collect

We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Appointment details

  • Insurance information (if voluntarily provided)

  • Any information submitted through our website formsFull name

  • Phone number

  • Email address

  • Appointment details

  • Insurance information (if voluntarily provided)

  • Any information submitted through our website forms

We collect this information when you:

  • Submit a contact or appointment request form

  • Call or text our office

  • Opt in to receive SMS communications

  • Interact with our website

3. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Send appointment reminders

  • Respond to inquiries

  • Provide treatment follow-ups

  • Send billing or account-related notifications

  • Send promotional or marketing messages (only if you have provided explicit consent)

4. SMS/Text Messaging Policy

If you opt in to receive SMS messages from Black Diamond Dental of Pagosa Springs, you agree to receive text messages related to:

  • Appointment reminders

  • Service updates

  • Treatment follow-ups

  • Promotional offers and announcements (if marketing consent is selected)

Mobile Information Sharing

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers that support the delivery of our SMS communications.

Message Frequency

Message frequency varies based on your interaction with our office.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you provide consent again.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • HIPAA-compliant service providers assisting with appointment scheduling or communication delivery

  • SMS service providers for message transmission purposes

  • Legal authorities when required by law

All third-party vendors are required to safeguard your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You may disable cookies in your browser settings if preferred.

8. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information (subject to legal retention requirements)

  • Withdraw SMS consent at any time

To make a request, contact us at:

Black Diamond Dental of Pagosa Springs

Phone: (970) 293-3690

Email: [email protected]
Website: https://blackdiamonddentalofpagosasprings.energizegroupsites.com

9. Children’s Privacy

Our services are not directed toward children under 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.


For compliance guidance under regulations such as HIPAA, GDPR, or CCPA, please consult a qualified attorney or privacy professional.Message frequency may vary. Message and data rates may apply.Message frequency may vary. Message and data rates may apply.